Conversational Ai

4 articles tagged with Conversational Ai

The Duplex Turn: Full-Duplex Voice AI and the End of Taking Turns

Full-duplex voice models like GPT-Live listen and speak at once, dissolving the record-then-reply cascade that defined voice assistants. Here is what changes in the stack, the economics, and the product — and how to prepare.

July 13, 202626 min readMichael Eakins

Voice AIFull-DuplexSpeech-to-Speech+3

The Voice-First Year: How Conversational Audio Quietly Became the Default UI for AI in 2026

Voice modes at ChatGPT, Gemini Live, Claude, and the upcoming Gemini-powered Siri have crossed the threshold from novelty to default. For the first time, more than half of consumer AI sessions begin with voice. A deep look at the interface shift, the infrastructure under it, and what it changes about how software is built.

April 25, 202622Michael Eakins

voice aiconversational aiapple intelligence+9

The Call Center Collapse: How 2.9M Customer Service Jobs Face 1-3 Year AI Elimination Through Conversational AI Maturity

Executive analysis reveals conversational AI eliminates 2.9M customer service jobs in 1-3 years. GPT-4 level AI achieves 85% resolution rates with 70% cost reduction, forcing universal industry adoption

October 16, 202516Michael Eakins

artificial intelligencecustomer service automationcall center displacement+11

Google's AI Chatbot Monetization Strategy: How Ad Integration Is Reshaping the Conversational AI Landscape

An in-depth analysis of Google's strategy to monetize AI chatbots through ad integration, examining industry reactions, potential user experience impacts, and what this signals for the future of conversational AI platforms and digital advertising evolution

March 7, 202512Dawson Eakins

AI business modelsGoogle SGEadvertising technology+11